60 minute / 1 business day response:

Customer Service Contact Details

Email the customer service team on onesupport.au@ubteam.com Our goal is that at least 80% of emails to the Customer Service Centre will be responded to within 60 minutes during business hours (7:00 am – 5:00 pm Sydney time, Monday to Friday, public holidays excepted.) All other emails will be answered within one business day. Alternatively you can call 1300 01 01 02 option 3 to speak to a customer service representative. Please leave a message if calling after hours.

All IT&T products come with Manufacturers’ Warranties

Please refer to our Terms of Use clause 23 for full details!

Free shipping

Free shipping is offered on all products and services in Australia (unless otherwise specifically quoted).

Hassle-free return policy.

Please refer to our Terms of Use clause 26 for full details!


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